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Undergraduate Tutorial Program

Your Responsibilities as a Student

Welcome to the Undergraduate Tutorial Program (UTP) and congratulations on your wise decision to seek the assistance of a tutor. You have taken an important step in ensuring your success this semester. The UTP Tutors and staff will do everything possible to help you achieve your goals. However, tutoring requires teamwork and is most successful when students take an active role in the learning process. As such, the UTP would like you to review your responsibilities as a student, detailed below, to help you better understand how the process works.

UTP Student Responsibilities

As of March 23rd, 2020, we have transitioned many of our tutors to work virtually through Zoom.hofstra.us. On the right menu, you will find instructions for scheduling one-on-one online tutoring appointments. Students enrolled in a course that is available for Group Tutoring Zoom Sessions will see a corresponding Biology or Chemistry Tutoring course in their Blackboard site.

By utilizing our online tutoring services, you agree to adhere to all UTP policies and uphold your responsibilities as a student as indicated below.

  • Tutoring services are intended as a supplement to instruction provided by your professor.
  • Tutoring is most effective when treated as a semester-long commitment.
  • You are responsible for your own learning and academic performance.
  • You must not utilize tutoring services as a last-minute resource in an effort to “cram.”
  • You are expected to have read the required material and attempted the assignments or readings prior to tutoring.
  • You must prepare for all tutoring sessions - test your access to Zoom for your tutoring appointment or group session.
  • Create a list of specific questions for your tutor and have your materials on hand to reference during tutoring (e.g., syllabus, textbooks, notes, laptop, calculator, etc.).
  • You are expected to adhere to all academic integrity policies. Find out more information regarding Hofstra's Academic Code of Honesty.
  • You are expected to attend your classes virtually and stay on top of your coursework. Tutoring services are not a replacement for class attendance or engagement.
  • Tutors are meant to act as a guide and are not a substitute for a course instructor. You are responsible for seeking clarification from the instructor if you are uncertain of policies and expectations due to the transition to online courses. 
  • Online tutoring appointments must be scheduled through Connect; Group Tutoring Sessions will be available to students via Blackboard for certain courses.
  • Students can make 2 appointments per course per week - in no more than 3 courses (this does not include Group Tutoring Sessions).
  • Students may not join other students' pre-scheduled appointments without prior approval from UTP and the tutor.
  • Students are expected to attend all scheduled appointments (see Cancellation Policy below).
  • Disruptive or inappropriate behavior in our online tutoring appointments and group tutoring sessions will not be tolerated.
  • Students are expected to treat tutors, staff, and their peers with respect at all times.

Cancellation Policy

Students may cancel online tutoring appointments through Student Success Connect.

  1. Log into My.Hofstra.Edu and click the Student Success Connect icon
  2. Find Upcoming Appointment on the right hand side of the screen
  3. Click on appointment and in the next window click Cancel My Attendance
  4. Select a Reason, add Comments, and click Mark as Cancelled

We encourage you to cancel your appointment at least 24 hours in advance in case our tutors are able to schedule another student during that time.

If you forget to cancel your appointment and you do not sign into your Zoom Meeting within the first 10 minutes, our tutor will end the meeting and email you to ask that you reschedule. Please be considerate of our tutors, who are also students, and communicate if you are having difficulty accessing the online session.

If you experience any problems or have questions, please contact the UTP at utp@hofstra.edu


3rd Floor Axinn Library
Phone: (516) 463-4002
Fax: (516) 463-4049

UTP Main Page

How to Schedule Appointments